Locked Out of Your Car in Nairobi?
Keys locked inside, a smart key that will not open the doors, or a lock that has jammed? Don't break a window. Our technicians open your car without damage, at home, at the office or on the roadside. Call us, day or night.
- Damage-free opening
- We come to you
- Call day or night
- Proof of ownership checked

Locked out? Do this first
A few minutes now can save you time and money.
Stay safe
Wait in a safe, well-lit place. If a child or pet is locked inside on a hot day, call 999 or 112 first.
Check for a spare
Is there a spare key at home or with someone nearby? Check every door and the boot too.
Don't force it
Breaking a window or forcing the lock costs far more than opening the car properly.
Call us
Call 0727 262605 or WhatsApp your location with the make and model of the car.
Lockouts we help with
Whatever kept you out of your car, we can usually get you back in and on the road.
Keys locked inside
Keys left in the ignition, on the seat or in the boot? We open the car without damage.
Car locked itself
Some cars lock with the smart key inside. We open them safely.
Dead key or car battery
A flat key battery or car battery can stop the doors from opening. We get you in and find the cause.
Jammed or broken lock
A lock that will not turn, or a key snapped in the door: we open it and fix or replace the key.
Lost the key too?
If the key is gone, we make and program a new key where the car is and delete the lost one.
Proof of ownership
Before opening, we check that the car is yours with your ID and the car's logbook.
How we get you back in
Call us and we take it from there.
Tell us where you are
Call or WhatsApp your location, the make and model, and where the key is.
Get your price
We confirm the price and how long until we reach you.
Ownership check
Our technician checks your ID and the car's logbook.
Damage-free opening
We open the car with specialist tools, with no broken glass or forced locks.
Car makes and models we program
We program keys for most cars on Kenyan roads, both Japanese-market imports and UK and European models. Not sure about yours? Send us the make, model and year.
Why drivers choose Carkey Masters
Visit a branch, or we come to you
Two branches in Nairobi, plus mobile key programming at your home, office or roadside.
Kiambu Road branch
CarKey Masters, Kiambu Road, Nairobi.
Phone: 0727 262605
Westlands branch
CarKey Masters, Museum Hill Centre, Muthithi Road, Westlands, Nairobi.
Phone: 0748 000444
Frequently asked questions
What should I do if I am locked out of my car in Nairobi?
Stay somewhere safe, check for a spare key, and don't force the door or break a window. Call Carkey Masters on 0727 262605 or WhatsApp your location, and our technician will come and open the car without damage.
Can you open my car without damaging it?
Yes. We use specialist car opening tools, so there is no broken glass and no forced locks.
Do you come to me?
Yes. We come to your home, office or wherever the car is in Nairobi. Tell us your location and we will confirm the price and how long until we arrive.
Can I call you at night or on a Sunday?
Yes. For emergencies, call 0727 262605, day or night.
What do I need to show?
Your ID and the car's logbook, so we know the car is yours before we open it.
What if my key is lost, not locked inside?
Then you need a new key. We can make and program one where the car is and delete the lost key so it can no longer start the car. Read what to do when you lose your car key.
Locked out right now?
Call us or WhatsApp your location with the make and model of your car. We will tell you the price and how soon we can reach you.